Briefly describe the idea

ai that ids touchpoints in user journey/ lifecycle and monitors csat/drivers by ltv segment. reports overall and product-level health, areas of opportunity most impactful to business.

Importance Scale

• Important (I)
• Not Important (NI)

Urgency Scale

• Urgent (U)
• Not Urgent (NU)

Priority

• Do (I/U)
• Schedule (NI/U)
• Delegate (I/NU)
• Archive (NI/NU)

Impact Scale

• High Impact (HI)
• Low Impact (LI)

Effort Scale

• High Effort (HE)
• Low Effort (LE)

Priority

• Quick Win (HI/LE)
• Major Project (HI/HE)
• Consideration (LI/LE)
• Money Pit (LI/HE)

Next Steps

Schedule: piloting with current, might save for self post-employment.

Additional Context